DNSimple

Operations Engineer - Security, Infrastructure, & Performance

We are looking for an operations engineer (fully remote) to join our Security, Infrastructure, & Performance (SIP) team. In this role, you and your team will work on the network, systems, and platform that run all of DNSimple’s in-house developed applications and manage our third-party software. About the SIP team DNSimple runs a hybrid deployment environment running most of our infrastructure on globally deployed bare metal and augmenting this with AWS. We manage our own anycast authoritative DNS network, a second anycast DNS edge network, our URL redirector farm, and many other in-house applications. We use Infrastructure as code practices to manage all our systems and applications. About the job As a member of the Security, Infrastructure, and Performance team, your work will directly impact our customers by operating and enhancing the services we provide. Your work will also directly affect the other engineering teams by helping manage deploys and runtimes. You will also contribute directly to the business team through observability and business intelligence work. You will also help us ensure business continuity by maintaining our disaster recovery procedures. The position offers a diverse set of challenges, including managing BGP for multiple global anycast networks, working to provide stable and performant DNS services, and managing monitoring & observability systems. We work heavily with Chef-Infra, InSpec, Docker, PowerDNS, and manage the deployment of many different languages inside of DNSimple. Our team dedicates time to customer support because we want to foster the shared responsibility of helping customers. We believe in the value of regular exposure to this topic. Here are some projects you might contribute to: Expanding our edge network to provide robust and fast DNS service.Enhancing and expanding our CI, CD, and packaging.Building and maintaining a new application deployment and lifecycle platform.Building out a new query volume observability system.Designing and deploying DNS service enhancements.Enhancing and expanding our queries for our BI system.Troubleshooting and optimizing performance issues.Responding to and proactively addressing security issues and patching.Providing direct support to our customers.