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Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
As a Staff Site Reliability Engineer, you will be part of a team that is passionately automating everything possible to make Guidewire systems run more efficiently. The SRE team is dedicated full-time to creating and running software that improves the reliability of systems in production, serving hundreds of customers and supporting millions of transactions each day. You will be ensuring the reliability of Guidewire’s flagship cloud platform and InsuranceSuite products and building tooling to help ensure efficient operations and optimal availability of all SaaS multi-tenant and customer-focused systems. SREs collaborate closely with Guidewire’s core product developers & Global Support teams to ensure that the Guidewire core cloud products address functional and non-functional requirements such as availability, performance, observability, and maintainability.
Duties & Responsibilities
Open to Remote candidates from EST or CST time zones.
Our employee culture… https://careers.guidewire.com/culture
This role requires a high degree of collaboration, teamwork, ownership and responsibility. If you like to be challenged and have a passion for solving problems at scale through development of automation and tooling to target observability issues then we would love to hear from you. The successful candidate will have a good mix of deep object-oriented technical knowledge and a demonstrated ability to rapidly self-educate on new concepts and tools, ideally with production SaaS application experience.
Required Skills and Experience
The process varies depending on the job you applied for. In general, you can expect to meet with one of our recruiters or sources for an exploratory call to see if you are a fit for the role. After that, if it’s a technical role you’ll be invited to complete a code test. Based on the results you’ll move to the next stage to meet the hiring manager and other team members during an online Zoom interview. There’ll be one more round of Zoom interviews if you’re one of the top candidates being considered for the role. For other non-technical roles, the process is pretty similar - except no code test required. Your recruiter will make sure you clearly understand what’s needed at every stage!
1. Choose your starting point...
Your adventure begins when you discover a role that excites you on our careers listings. Think you and the role are a great match for each other? Then set it as your journey's starting point, and submit an application to help you stand out from the crowd. Remember, this is your time to shine. So show us why you and our role are a great match!
2. Get prepared...
If your application is successful, a recruiter will chat with you before arranging a Zoom interview. This is your chance to get prepared and really investigate the role. Ask our recruiters all about Guidewire and the specifics of the job; make sure it’s right for you. Share your story with our recruiters too; what motivates you, what drives you to seek challenges, what makes you dig deeper? Of course, if you don’t feel this is the right role for you but you still want to work at Guidewire in the future, we can stay connected.
3. Meet the crew...
If your chat with our recruiter goes well, it’s time for the next step: an interview, where you can show us what you’re made of. The process can differ from team to team here. You may take an online code test for more technical roles, share ideas in a group presentation, or even take a live programming and theoretical questions interview. Whatever route you take, though, one thing remains constant: the Guidewire team is super excited to get to know you. Your recruiter will be there to support and help prepare you at every step. And you’ll get to meet lots of members of the Guidewire team, discovering first-hand that we all want you to do your best here. We’re rooting for you!
Once the interview process is complete, our teams get together and decide whether you’re the best match for the role. If you’re the one, then our recruiter will share the details of the offer with you. Then the ball is in your court: you can decide whether you’re joining the Guidewire crew. If it’s a yes, it’s a pretty streamlined process from here on out. Sign all your documents via DocuSign, and work with our dedicated coordination team to go through the background check process and final steps. It’s only a matter of time until you join our team of explorers—and we are beyond excited to have you on board!