Senior Fullstack Web Engineer

About Hopper

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

• Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
• The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
• Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,
• Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
• Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.

Come take off with us!

The Position

As a Senior Full Stack Web Engineer, you will contribute to a product that impacts millions of users. You will be responsible for evolving the Web interface and the underlying system architecture that supports Hopper’s products as we scale, as well as contributing to the design, implementation, deployment, and operation of their backend systems. You’ll be building our end-to-end prototypes and tests for product features and ideas, inventing, iterating on, and applying our latest frameworks to help optimize the user experience on the Web.

You will collaborate with a team of talented engineers, product managers, and data scientists to break down complex problems and experiment with new ideas very quickly. Your contributions will be broad, and you’ll be expected to nimbly move across our tech stack.

Join the rental car team at Hopper and be a part of revolutionizing an industry that is in need of fresh thinking and innovation. You will have an opportunity to provide impact and have ownership, as we navigate the complexities of the market.

IN THIS ROLE, YOU WILL:

• Build and operate robust and performant infrastructure that supports millions of bookings per year
• Work with typesafe, functional systems, in Typescript, Scala and/or Go
• Actively contribute to the design and improvement of Web front end UI/UX features and projects
• Serve as an expert on web development for the Hopper Cars Team, helping to develop and improve UX, API design, and our product offerings.
• Quickly prototype end-to-end new ideas and run experiments to identify features that users love.
• Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
• Solve complex technical and software architecture problems
• Ship your first code in days, iterating on features in an agile manner
• Leverage and contribute to a rich microservice architecture system
• Execute on big opportunities, helping Hopper rise to the top of the travel industry
• Collaborate with a diverse group of people, giving and receiving feedback for growth

Requirements

• Solid experience working in Web development as Fullstack engineering. Ideally but not required: Javascript/Typescript with React/Redux knowledge.
• Some experience working with microservices architecture, using Scala/Go or other JVM based language (strongly preferred).
• Experience building and managing multiple external API integrations
• A strong understanding of distributed systems and how architectural decisions affect performance and maintainability
• A passionate focus on quality, writing testable code that performs and scales
• Thrived in backend/fullstack engineering positions and delivered user experience at scale
• Excelled in cross-functional teams, working fluidly with Product Managers, Data Scientists, Mobile Engineers, and other highly skilled specialists

Our Hiring Process

1. Intro call - A short call to have a high-level conversation about the role, its requirements and the candidate's experience. This is a great time for candidates to ask questions about the role to see if it is something they are passionate about!

2. Competency screening - We strive to ensure that our competency screenings align with the individual role very closely, if the candidate does not enjoy the assignment we recommend opting out of the process. Examples of screenings can be HackerRank tests, TripleByte screening quizzes, and technical screens with an interviewer.

We understand that technical screening is an investment of time and effort for our candidates so we offer $100 in Carrot Cash (Hopper’s in-app currency) to candidates who complete this step!

3. The interview loop - A full interview loop typically has 3-5 interviewers that meet with the candidate for up to an hour each. The goal of the loop is to gather further details about the candidate's competencies, first-principle thinking, and culture fit. The loop process is typically completed within 10 days of its start. While it requires a great deal of time, it has been extremely effective to determine if we are a mutual fit!

How to Ace Hopper’s Engineering Interviews:

https://assets.ctfassets.net/dllbbq2u2bi6/zoreSQeeWEmh243GTIY5f/6de45743394ecdcbaed62e424f825a9f/EngineeringRecruitmentGuide.pdf

4. The bar raiser - This is the final step in the process where candidates meet with a higher-level employee, who has passed Hopper’s internal Bar Raiser program. This step is a great opportunity for candidates to ask any remaining questions, especially about Hopper’s culture and business outlook as the Bar Raiser is a business leader. The intention of this step is to determine if the candidate will help Hopper “raise the bar” and hire the best talent out there.

TRUST THE PROCESS - Our goal:

It is a thorough process, but it works. At a glance, our success rates for interviews are approximately 3% from the intro call to hired and 20% from the loop to hired. Our goal is to provide candidates with as much information as possible regarding the interview process to ensure that there are no surprises. If you are currently interviewing and have any questions about this process please reach out to the recruiter or hiring manager!

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
• Access to a 401k