Lead Backend Engineer

Posted on Mar 22, 2023

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Job Details

Full Time
🇺🇸 United States

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About Truly

Make a real impact at a rapidly growing startup. We’re backed by top VCs including Greylock, Index, BoldStart, and ENIAC. Hundreds of customers rely on Truly every day, including MapBox, Zocdoc, Signpost, and Managed By Q.

We’re Disrupting The Way People Make Calls

We built Truly from the ground up to address the thousands of VOIP, Reporting, and Integration challenges the most demanding organizations deal with daily.

A Distributed Team

Our team is everywhere, from home offices in Seattle to coffee shops in Ohio. Because a significant portion of our team is remote, we've built a culture based on unconditional transparency, clear communication, and mutual trust. And between regular meetups at our HQ in San Francisco, you'll get to know the team through virtual hangouts, slack, and team stand-ups.

We're building a new type of eng culture here @Truly.

  • Other companies: micromanage engineers specs, rigid scrum, etc. Spend hours/weeks refactoring code because the spec was off (it always is). Build MORE process to close the gap between eng delivery and specs.
  • Truly: spend all the time upfront exposing engineers to business/customer context. Empower the engineer to not start code until they are ready to take complete ownership of the feature. Once they take ownership, give them REAL ownership (including collaborating with PMs on release approaches, user analytics, etc).

The result is that our engineers are delivering products that far exceed our customers’ expectations, and engineers are able to directly attribute their impact on the company.

In the words of one of our engineers: "I feel like I know what the customer is going to say. It’s drilling what they care about into my head, which informs how I design/architect systems."

The Position

What you'll do

  • Convert product requirements into eng specs. Identify the most pragmatic solution to achieve the "Job To Be Done," including collaborating with product to refine requirements.
  • Take ownership of a feature including software development, working with other teams (QA, product) and managing delivery expectations.
  • Ship your code to production, and work with the team to iterate based on usage data/learnings.


  • 4+ years experience working on non-trivial systems.
  • Strong communication & collaboration skills.
  • Passion for building - making the world 1% better every day.
  • Strong judgment - ability to weigh options and choose the pragmatic path.
  • Passion for experimentation - going where nobody has gone before.
  • Pride in writing high quality code that scales.

Nice to have:

  • Experience with Clojure, NodeJS, RTC (Asterisk/Freeswitch/Kamailio/WEBRTC), DBs (SQL, Redis).
  • Experience with AWS (RDS, SQS, S3, Elasticache, ECS, Cloudformation, etc).
  • Experience with ML/NLP.

Our Hiring Process

  1. Introduction - Quick chat with recruiting.
  2. Phone Call - More in-depth conversation with your potential manager.
  3. Exercise - To give you a real look at the work you’d be doing.
  4. Superday - Meeting a few people you’d work closely with (either in person or via Zoom).
  5. Offer - Welcome to the team!


  • Work From Anywhere - Truly is a distributed team.
  • Stay Healthy - Truly offers full medical, dental, and vision for you and your family.
  • Unplug - With flexible paid time off.
  • Learning - Quarterly learning budget so you can get smarter.
  • Pro Tools - Brand new MacBook Pro and all the tools you need to really shine.
  • Hang out - Meet up with your remote team face-to-face at least once annually.
Lead Backend Engineerat Truly